Frequently Asked Questions

We are located in the heart of North Lakes! 30-minutes north of Brisbane CBD. Often considered the hidden gem of bridal boutiques, our studio is industrial meets chic. Have a look inside our boutique here. We have on-site parking available!

Address: Unit 13/88 Flinders Parade, North Lakes QLD 4509

One of our key points of difference here at The Veil Collective is the intimate and private nature of our appointments. For this reason, we do require an appointment to ensure we deliver this level of service to all of our beautiful brides. Your dedicated Bridal Stylist will work with you to bring your vision to life with exclusive access to the boutique!

Standard bridal appointments run for 90 minutes so you will have plenty of time to explore and select your wedding gown. Our boutique space allows for a maximum of 4 guests, plus the bride (5 in total) per appointment. We have limited seating so if you bring more guests, please let us know so we can do our very best to accommodate this.

First and foremost, your nearest and dearest! Anyone who you need to have with you to make your decision we highly recommend bringing with you. We recommend wearing nude undergarments and a strapless bra to be as comfortable as possible. You won’t need any shoes as we have a step you will be standing on. We do ask you to wear minimal make up and fake-tan to assist us to keep our gowns clean and tidy!

You certainly can! We do ask if you need to cancel or reschedule your appointment, where possible, please give 48-hours notice. If less than 48-hours is provided, unfortunately the appointment fee paid will be non-refundable.

Please contact the boutique at info@theveilcollective.com if you need to reschedule.

We stock a variety of sample sizes, from an AU10 through to an AU16. Many of our designers accommodate ordering from a size AU6 through to AU24 or alternatively we can opt for custom measurements with certain designers.

As we have one sample of each dress, we understand that it can be challenging trying to envision a sample gown that you love in the right size and colour for your special day. Never fear! We are experienced in creative solutions to showcase what your gown would look like and will do everything practical to demonstrate the style and fit of a gown when trying on samples.

If you are concerned about sample sizes or have any questions please send us a message before your appointment and we are more than happy to call and have a chat.

Our gowns range between $3,000 - $7,500. The average gown is between $4,000 - $5,000. This is heavily dependent on which avenue for your gown you would like to pursue. We offer both ‘made to order’, which means the dress is made as/when we place the order with the designer and enters a 5-8 months production process.

We also offer a bespoke gown experience where we can create your gown from the ground up! If you can dream it, we will make it a reality - or as we like to say, ‘unveil your vision’.

If you have a particular price point you would like to stick to, please let us know and we will do our best to guide you in this area. To simplify your search, each gown page on our website features a star rating indicating its price range.

A 50% deposit is due to place the order of your gown. Payments can be made via bank transfer, EFTPOS or cash.on

To have as many options possible and ensure a stress-free shopping experience, if time permits, we recommend shopping at least 8-10 months before your wedding day!

Our gowns are made as they are ordered, meaning that the dress doesn’t start getting cut and sewn until you place your deposit on the dress! And, the earlier you decide on a dress, the more time you have to plan all the other details of your wedding, or just relax and get excited for your big day.

Our standard process with our designer gowns are ‘made to order’. We will take measurements in the boutique when you say ‘YES’ for the purpose of determining your best standard size. Many of our designers offer ‘split sizing’ which assists to reduce alterations required. Almost all brides who find their dress will need alterations by a seamstress to get a finished tailored fit. We do not offer alteration services in the boutique but can make recommendations based on our preferred seamstresses. Please keep in mind alterations often start from approximately $400.

Common alterations can include but are not limited to:

• Strap or sleeve adjustment;

• Hemming - Dresses are made to standard length and will require hemming to suit your preference and functionality requirements;

• Your dress may need to be taken in OR let out at the Bust, Waist or Hips depending on what standard size needed to be ordered;

• Bra cup or padding insertion (if wanted/needed for additional cleavage or support); or

• Adding a Bustle (loop & button) to your gown to hook up your train.

Please note, small alterations are still likely for bespoke gowns.